Urgent or
Emergency care

Same-day appointments

Same day appointments are reserved every day to ensure our patients have access to timely care for urgent medical issues. Urgent same day appointments can be booked available online. If you are unable to book an urgent same day appointment online, please call our office to let us know and we will see what we can do to help.

Urgent medical concerns include new illness, infections, significant injuries, loss of hearing, and issues with pregnancy. Non urgent issues include prescription refills, follow-up for pre-existing medical conditions, completion of forms, and follow-up for test results. Abuse of urgent appointments just to be seen sooner for non urgent issues will result in appointment cancellation. Pharmacists can authorize an emergency refill of your medications if you forgot to book an appointment to refill your medications on time.

Urgent Care

If our office is closed and you need to see a doctor in-person urgently, please go to a walk-in clinic or the Burnaby Urgent Care Centre. If you are experiencing a serious illnesses or injury such as broken bones, chest pains or head injuries, please go to the hospital. Oakmount Medical is not a walk-in clinic.

Below is a list of urgent care centres and walk-in clinics

  1. Burnaby Urgent and Primary Care Clinic (near Edmonds Station)
  2. Northeast Urgent and Primary Care Centre (near PNE)
  3. Metrotown Urgent and Primary Care Centre (near Metrotown)
  4. Find a walk-in clinic near me

Medical Emergency

If you are experiencing a medical emergency, please call 9-1-1 or go to your nearest hospital.
– Emergency Department Wait-times

How to determine if your child needs emergency care