AI Scribes

Your doctor might be using an AI Scribe to document patient consultations. Using an AI Scribe helps your doctor to document the details of your visit with accuracy and efficiency. The goal of using this tool is to allow your doctor to focus more on your conversations and less on manual documentation, enhancing the quality of your care.

We want to assure you that your consent is crucial. Your privacy is important to us, and your information will be handled with care. We will always ask for your permission before recording any conversation.

What are AI scribes?

AI Scribe programs are an AI-assisted medical scribe technology solution. It listens to the conversation between you and your provider and helps generate clinical notes for your medical record. The data collected may include details about your symptoms, medical history and treatment plan. AI Scribe programs may support your provider but does not make decisions about your care. The tool will not replace your provider’s judgment, and all decisions regarding your care will be made solely by your provider.

How is my data handled?

Your data may be temporarily processed by third-party vendors that support the service. The vendors must follow BC’s Personal Information Protection Act (PIPA). Your data undergoes a de-identification process to remove your personal identifiers and is handled securely with encryption. Your doctor will review the notes generated by the scribe before entering them into your record. Your data will not be used to train the AI, and your information will not be used for advertising, sold or shared beyond what is necessary for your medical care. Your data will remain part of our clinic’s electronic medical record (EMR) and is protected by the regulations set out by PIPA as well as our clinic policies. AI Scribe programs do not store your data long-term, and all short-term retention must comply with PIPA.

If you would like more information about which AI scribe program our office is using, please ask your doctor. If you decide halfway through your visit that you don’t want an AI scribed to be used during your medical visit, you can tell your doctor anytime.