Frequently Asked Questions

FAQ

Sorry, we are currently not accepting new patients. If you live in Burnaby, the Burnaby Divisions of Family Practice can help match you to a family doctor.
Please check your medication bottle and see if you have any refills remaining. The bottle may indicate “Refills: 1” or “Refill expiry: MM/YYYY”. If you have no refills remaining or your refills have expired, your family doctor is probably expecting to talk with you again about this medication.
Usually, specialists will contact patients directly with appointments. If it has already been 3 weeks and you have not heard back from the specialist, please call our office and we will try to figure out what went wrong with the referral.
Annual physical exams or “body checks” are no longer recommended because they have not been shown to have significant benefits on peoples’ health. However, based on your age, gender, and medical conditions, you may need to see your doctor regularly to have tests done. Below are some rough guidelines on how often you should see your family doctor.
BC MSP (the government health insurance program that everyone has) does not cover non-essential medical services such as doctor’s notes, disability forms, tax forms, and ICBC driver’s medicals. To find a list of fees, please go to our homepage at oakmountmedical.ca, and click “Non-insured Medical Fees.”
It can take 1-3 hours for the pharmacy to receive and process your prescription.

How often should I see a doctor?

Based on age:

Babies

Well baby check at 2 weeks, 2 months, 4 months, 6 months, 9 months, 12 months, 18 months, 2 year old

Men and women 15-29 years old

Once every year for gonorrhea/chlamydia testing, if you are currently sexually active or have had a new partner

Women 25+

Once every 3 years for a pap smear (screening for cervical cancer), if you have ever had sex

Men and women 40+

Once every 3 years for bloodwork to test for high cholesterol and diabetes

Men 50+

Once every 2 years for FIT test for colon cancer

Women 50+

Once every 2 years for FIT test for and mammogram for breast cancer. Click here to book your mammogram.

Based on diagnosis:

Diabetes

Every 3 months

Hypertension (high blood pressure)

Every 6 months

Long-term Medications

At least once a year

Prostate Cancer screening with PSA may not be beneficial

For many patients, the risks associated with prostate cancer screening outweigh the benefits
(1) Graphical Explanation
(2) Choosing Wisely Canada

Women >50 y/o:
mammograms every 2 years

Mammograms prevent breast cancer and save lives.
(1) BC Cancer Agency
(2) Book your own mammogram!

Annual physicals or "body checks" do not make you healthier

Physical exams are usually only necessary if you are sick or for specific chronic health condition.
(1) Details in English
(2) How often should I see a doctor?

Almost all patients should receive the vaccine for COVID-19

If you are reading contradictory information, you should change where you obtain your information. 
(1) Information about the vaccine
(2) Book your COVID-19 vaccination appointment